GDPR Compliance

Last Updated: May 20, 2026

1. Data Controller

mild-quest is the data controller responsible for your personal information. Our contact details are: [email protected], 127 Collins Street, Melbourne VIC 3000, Australia.

2. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our service obligations to you
• Legitimate interests: When we have legitimate business interests that don't override your rights

3. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limited processing of your data
• Right to data portability: You can request transfer of your data
• Right to object: You can object to certain types of processing

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Service inquiry data is typically retained for 2 years, while client service records are kept for 7 years.

5. Data Transfers

Your personal data is processed and stored within Australia. If we transfer data outside of Australia, we ensure appropriate safeguards are in place.

6. Automated Decision Making

We do not use automated decision-making or profiling in ways that produce legal effects or similarly significant effects on you.

7. How to Exercise Your Rights

To exercise any of your GDPR rights, contact us at [email protected]. We will respond to your request within one month.

8. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.